(866) 219-9774 Additionally, the US Postmaster General has currently imposed a NO Overtime rule - which is creating delays within certain areas of the US. As we get closer to Christmas and more packages enter the postal stream we anticipate more delays and highly suggest ordering early this year.
Shipping Policies:
US Shipping Rates
CANADIAN Shipping Rates
Insurance
- Hooked on Ornaments ships via the US Postal Service. We ship Monday through Friday, except during December when we ship Monday through Saturday
- Your order will generally ship on our next business day.
- Delivery time estimates do not include processing time.
- We require insurance on ALL orders.
- Signatures are typically required for orders over $200.
- Priority and Express shipping rates are based on the number of items in your order.
- Additional shipping charges may apply for some heavy weight/oversize items. These charges are noted on the item description page.
Additional shipping fees are not eligible for Free Shipping promotions. - If the total weight of your packed order exceeds the maximum for Standard First Class shipping, you will be contacted regarding the additional postage needed to ship your package USPS Priority.
- Customs and duty fees for Canadian & International orders are the responsibility of the customer. Please contact your local Customs office for additional information.
US Shipping Rates
- Delivery times are estimates and are not guaranteed.
US MILITARY SHIPPING
As a token of appreciation for our military men, women and families. Hooked on Ornaments offers FREE PRIORITY shipping to APO and FPO addresses.
Insurance and any oversize/heavy weight additional shipping charges still apply. Thank you for your service! It is very much appreciated.
Insurance and any oversize/heavy weight additional shipping charges still apply. Thank you for your service! It is very much appreciated.
CANADIAN Shipping Rates
| International Shipping Options | 1st Item | Each Addl Item | Estimated Delivery |
| Standard (Less than 4lb) | $8.95 | $1.50 | 5-15 Days |
| Priority | $34.95 | $1.50 | 6-10 Days |
| Express | $49.95 | $1.50 | 3-5 Days |
- Delivery times are estimates and are not guaranteed.
- Holiday Shipping can take up to 30+ days for delivery. (Oct-Jan)
| International Shipping Options | 1st Item | Each Addl Item | Estimated Delivery |
| Standard (Less than 4lb) | $18.95 | $2.95 | 10-15 Days |
| Priority | $36.95 | $2.95 | 6-10 Days |
| Express | $49.95 | $2.95 | 3-5 Days |
- Delivery times are estimates and are not guaranteed.
- Holiday Shipping can take up to 30+ days for delivery. (Oct-Jan)
Insurance
- Insurance is required on every order.
- Insurance rates are determined by the value of your order.
- If your package is damaged during shipping you MUST submit
your claim immediately upon receipt of your package.
( Report damaged merchandise )
