(866) 219-9774 Shipping Policies:
US Shipping Rates
CANADIAN Shipping Rates
- Hooked on Ornaments ships via the US Postal Service and Fed Ex. We ship Monday through Friday, except during December when we ship Monday through Saturday
- Your order will generally ship on our next business day.
- Delivery time estimates do not include processing time.
- We require insurance on ALL orders.
- Signatures are typically required for orders over $200.
- Priority and Express shipping rates are based on the number of items in your order.
- Additional shipping charges may apply for some heavy weight/oversize items. These charges are noted on the item description page.
Additional shipping fees are not eligible for Free Shipping promotions. - If the total weight of your packed order exceeds the maximum for Standard First Class shipping, you will be contacted regarding the additional postage needed to ship your package USPS Priority.
- Customs and duty fees for Canadian & International orders are the responsibility of the customer. Please contact your local Customs office for additional information.
If your package ships Fed Ex - Fed Ex will bill you separately for the customs/duty. - Free Shipping Offers are for US Continental shipping only - we are not able to offer free shipping for Alaska, Hawaii. or Puerto Rico
US Shipping Rates
- Delivery times are estimates and are not guaranteed.
US MILITARY SHIPPING
As a token of appreciation for our military men, women and families. Hooked on Ornaments offers FREE PRIORITY shipping to APO and FPO addresses.
Insurance and any oversize/heavy weight additional shipping charges still apply. Thank you for your service! It is very much appreciated.
Insurance and any oversize/heavy weight additional shipping charges still apply. Thank you for your service! It is very much appreciated.
CANADIAN Shipping Rates
| International Shipping Options | 1st Item | Each Addl Item | Estimated Delivery |
| Standard (Less than 4lb) | $18.95 | $2.95 | 10-15 Days |
| Priority | $36.95 | $2.95 | 6-10 Days |
| Express | $49.95 | $2.95 | 3-5 Days |
- Delivery times are estimates and are not guaranteed.
- Holiday Shipping can take up to 30+ days for delivery. (Oct-Jan)
Insurance
- Insurance is required on every order.
- Insurance rates are determined by the value of your order.
- If your package is damaged during shipping you MUST submit
your claim immediately upon receipt of your package.
( Report damaged merchandise )
